Information on our full range of services to improve your health and healthcare.
Find out about our range of services and advice to support healthcare for Babies, Children, Teenagers and Carers.
Learn about our range of Community activities and how to join in.
The medical Centre is open between:
8.00am – 6.30pm Monday to Friday
We are now open and have a doctor’s surgery on Tuesday & Thursdays 6.30pm - 8.00pm.
Please note that these appointments are strictly by pre-booked appointment only.
The Doctor will not be available to take messages, see urgent patients or make home visits during the above extended hours.
Did you know you can access general practice appointments on weekday evenings and weekends, at several locations in Milton Keynes.You can either:
Our peak period is 8.30am – 10.00am and we have additional staff and lines open during that period.
Both Reception and telephone lines are open continuously until 6.30pm each working day.
Our
online services allow patients to book appointments and order repeat
prescriptions over the internet in a secure way. You can also access your
GP-held records.
Accessing your GP-held records via the
NHS app or NHS website
As your GP practice,
we have been asked to provide you with, no later than 31 October 2023, access
to your full medical record going forward via the NHS app (and NHS website) if
you have a suitable NHS login.
Your GP medical
record contains consultation notes based on conversations between you, your GP,
and their team: medicines prescribed to you; all test results including
hospital investigations; allergies; vaccines; and your medical conditions along
with documents that may have been sent from local hospitals, clinics, or other
agencies, e.g., the police. There is likely to be sensitive and personal
information within your medical record.
We are supportive of
providing you with access to your record, but we wish to do this safely and
make you aware that this is happening so that you can opt out, if you so wish.
Government has been clear that if a patient does not wish to have access, then
we do not have to provide it. This is one reason why we have asked if you wish
to opt out, or have it switched off for the time being.
For those who would like access, the different levels available are:
In order to do this, you will need
to complete an Application Form (please see below) which is
available to download and return the completed form to Reception ALONG
WITH photographic ID and recent proof of address – needed for data
protection purposes.
A username and password will be issued
by the Practice – please allow at least one working day before
you collect this from Reception.
Everyone who needs appointments to be
booked online will need to have completed a form, as the system will recognise
the log in and only book appointments for that person. ID is not needed for
children under 16 years.
This is possible for up to 6 weeks in advance in the following cases:
It is a Government requirement that patients can be seen within 48 hours by a Doctor. In order to comply with this we release the majority of doctors appointments ‘on the day’.
These are shorter appointments and are only for things that:
They should not be used for convenience, multiple problems, pre-existing or ongoing conditions unless something urgent has arisen.
If you need to speak to your Doctor on the telephone, please leave your contact number and brief details of the problem with a Receptionist, so that we can arrange for the Doctor to ring you back.
Please come to the surgery whenever possible. If you feel a visit is required, it helps the Doctor to plan the day effectively if you telephone before 11.00am.
There are occasions when it is not possible to see your own doctor. We will always offer you an alternative doctor who will have your complete medical information available.
Please help us to help you by considering seeing someone else.
You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.
Visit 111.nhs.uk if you need medical help fast, but it’s not life-threatening – for example, if you:
For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.