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The medical Centre is open between:
8.00am – 6.30pm Monday to Friday
We are now open and have a doctor’s surgery on Tuesday & Thursdays 6.30pm - 8.00pm.
Please note that these appointments are strictly by pre-booked appointment only.
The Doctor will not be available to take messages, see urgent patients or make home visits during the above extended hours.Did you know you can access general practice appointments on weekday evenings and weekends, at several locations in Milton Keynes.
You can either:
Our peak period is 8.30am – 10.00am and we have additional staff and lines open during that period.
Both Reception and telephone lines are open continuously until 6.30pm each working day.
Our online services allow patients to book appointments and order repeat prescriptions over the internet in a secure way. You can also access your GP-held records.
Accessing your GP-held records via the NHS app or NHS website
As your GP practice, we have been asked to provide you with, no later than 31 October 2023, access to your full medical record going forward via the NHS app (and NHS website) if you have a suitable NHS login.
Your GP medical record contains consultation notes based on conversations between you, your GP, and their team: medicines prescribed to you; all test results including hospital investigations; allergies; vaccines; and your medical conditions along with documents that may have been sent from local hospitals, clinics, or other agencies, e.g., the police. There is likely to be sensitive and personal information within your medical record.
We are supportive of providing you with access to your record, but we wish to do this safely and make you aware that this is happening so that you can opt out, if you so wish. Government has been clear that if a patient does not wish to have access, then we do not have to provide it. This is one reason why we have asked if you wish to opt out, or have it switched off for the time being.
For those who would like access, the different levels available are:
In order to do this, you will need to complete an Application Form (please see below) which is available to download and return the completed form to Reception ALONG WITH photographic ID and recent proof of address – needed for data protection purposes.
A username and password will be issued by the Practice – please allow at least one working day before you collect this from Reception.
Everyone who needs appointments to be booked online will need to have completed a form, as the system will recognise the log in and only book appointments for that person. ID is not needed for children under 16 years.
This is possible for up to 6 weeks in advance in the following cases:
It is a Government requirement that patients can be seen within 48 hours by a Doctor. In order to comply with this we release the majority of doctors appointments ‘on the day’.
These are shorter appointments and are only for things that:
They should not be used for convenience, multiple problems, pre-existing or ongoing conditions unless something urgent has arisen.
If you need to speak to your Doctor on the telephone, please leave your contact number and brief details of the problem with a Receptionist, so that we can arrange for the Doctor to ring you back.
Please come to the surgery whenever possible. If you feel a visit is required, it helps the Doctor to plan the day effectively if you telephone before 11.00am.
There are occasions when it is not possible to see your own doctor. We will always offer you an alternative doctor who will have your complete medical information available.
Please help us to help you by considering seeing someone else.
You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.
Visit 111.nhs.uk if you need medical help fast, but it’s not life-threatening – for example, if you:
For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.