Yourself

Information on our full range of services to improve your health and healthcare.

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Find out about our range of services and advice to support healthcare for Babies, Children, Teenagers and Carers.

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Appointments

Opening Hours

The medical Centre is open between:

8.00am – 6.30pm Monday to Friday

Extended Hours

We are now open and have a doctor’s surgery on Tuesday & Thursdays 6.30pm - 8.00pm and Saturdays 9.00am - 11.00am.

Please note that these appointments are strictly by pre-booked appointment only.

The Doctor will not be available to take messages, see urgent patients or make home visits during the above extended hours.


Did you know you can access general practice appointments on weekday evenings and weekends, at several locations in Milton Keynes. 

Speak to your practice receptionist about getting the right appointment for you. To find out more view our leaflet.

Booking an Appointment

You can either:

  • Book in person at Reception (which opens at 8am)
  • Book by telephoning 01908 209420 from 8am.

Our peak period is 8.30am – 10.00am and we have additional staff and lines open during that period.

Both Reception and telephone lines are open continuously until 6.30pm each working day.

Our online services allow patients to book appointments and order repeat prescriptions over the internet in a secure way.

In order to do this you will need to complete an Application Form (please see below) which is available to download and return the completed form to Reception ALONG WITH photographic ID and recent proof of address – needed for data protection purposes.

A user name and password will be issued by the Practice – please allow at least one working day before you collect this from Reception.

Everyone who needs appointments to be booked on line will need to have completed a form, as the system will recognise the log in and only book appointments for that person. ID is not needed for children under 16 years.

Booking in Advance

This is possible for up to 6 weeks in advance in the following cases:

  • All appointments with Nurses
  • Some appointments with the Doctors (at specific times) 
  • These ‘future-booked’ appointments are intended for:
    • People who don’t want to take time off work.
    • Occasions when the Doctor asks you to come back to see him/her
    • Predictable things, eg ongoing conditions, medication reviews etc.

Booking 'on the day'

It is a Government requirement that patients can be seen within 48 hours by a Doctor. In order to comply with this we release the majority of doctors appointments ‘on the day’.

Urgent Appointments

These are shorter appointments and are only for things that:

  • Are medically urgent
  • Have just arisen
  • Is one problem only

They should not be used for convenience, multiple problems, pre-existing or ongoing conditions unless something urgent has arisen.

Telephone Advice

If you need to speak to your Doctor on the telephone, please leave your contact number and brief details of the problem with a Receptionist, so that we can arrange for the Doctor to ring you back.

Home Visits

Please come to the surgery whenever possible. If you feel a visit is required, it helps the Doctor to plan the day effectively if you telephone before 11.00am.

Own Doctor

There are occasions when it is not possible to see your own doctor. We will always offer you an alternative doctor who will have your complete medical information available.

Please help us to help you by considering seeing someone else.

Out of Hours and Emergencies

You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.

Call 111 if you need medical help fast, but it’s not life-threatening – for example, if you:

  • think you need to go to hospital
  • don’t know who to call for medical help
  • don’t have a GP to call
  • need medical advice or reassurance about what to do next

For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.